SSL certificate and AutoSSL
How to check your SSL certificate in cPanel and run AutoSSL if it was not issued.
An SSL certificate enables HTTPS, an encrypted connection between visitors and your site. At ScyHost, certificates for domains are issued automatically through AutoSSL, with no extra work on your side.
Checking the status#
- In cPanel open Security → SSL/TLS Status.
- Next to each domain and subdomain you see a green padlock icon if the certificate is valid.
- A red icon or warning message means the certificate is missing or expired.
Running AutoSSL manually#
In SSL/TLS Status tick the domains without a certificate and click Run AutoSSL. It takes a few minutes. If it fails, click the message next to the domain to see the reason.
Most common reasons for failure#
- The domain does not point to our server. A certificate is issued only when the domain loads from our server. See Point your domain and DNS propagation.
- The DNS change was just made. Wait for propagation, then try again.
- A
CAArecord blocks issuance. Check your DNS records: DNS records explained. - Redirects in
.htaccessthat block domain validation.
Once the certificate works, enable HTTPS for the whole site: Forcing HTTPS. If your browser still shows an error, see Browser SSL error.
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