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Getting startedFirst steps after your order: logging in, cPanel, publishing a site and your access details.6 ArtikelDomains and DNSPointing your domain, DNS records, subdomains, redirects and domain transfers.8 ArtikelEmailEmail addresses, webmail, device setup, forwarding, SPF/DKIM/DMARC and troubleshooting.10 ArtikelFiles and FTPFile Manager, FTP, SFTP, folder structure, .htaccess, permissions and space usage.10 ArtikelDatabasesMySQL databases, phpMyAdmin, import and export, connecting from PHP, remote access and repair.6 ArtikelSecuritySSL and HTTPS, account protection, two-factor login, IP blocking and what to do if your site is hacked.7 ArtikelWordPressInstallation, WP Toolkit, speed-up, updates, staging, security and fixing common problems.9 ArtikelPHPChanging the PHP version, settings, extensions, cron jobs, and errors and logs.5 ArtikelMigrationMoving your site, backups, restoring data and migrating email without downtime.5 ArtikelBillingOrdering, payment and invoices, renewal and cancellation, refunds and changing your plan.5 ArtikelYour accountThe client portal, first login, password, opening cPanel and changing your account details.5 ArtikelSupportHow to open and follow a ticket, what to include, reporting abuse, chat and protection from scams.6 ArtikelTroubleshootingThe most common site errors, their causes and step-by-step fixes, and what to include in a ticket.10 Artikel
Meistgelesen
What to include in a ticketA list of details that speed up resolution: domain, exact error, steps, time and screenshots.Creating a new MySQL databaseHow to create a database and a user in cPanel and link them with the right privileges.Installing WordPressHow to install WordPress in one click with WP Toolkit or manually.Changing the PHP versionHow to choose a PHP 8.x version for a domain in MultiPHP Manager and what to check afterwards.Opening a ticketHow to send a request to support through the ticket system or by email.How to order hostingThe ordering steps from choosing a plan to activating the service.
Kürzlich aktualisiert
Contact form not sendingWhy a contact form does not send or messages do not arrive and how to fix SMTP, SPF and check spam.Site not working after a DNS changeWhat to check when the site does not work or shows the old version after changing nameservers or A records.Browser SSL error"Your connection is not private" and similar messages: causes, certificate check and fixes.Too many redirects (redirect loop)ERR_TOO_MANY_REDIRECTS: causes of a redirect loop and how to fix it with HTTPS, www and WordPress.Disk space or inode limit exceededWhat to do when you run out of space or inodes: finding large folders, cleaning up and upgrading.Slow websiteHow to find out why your site loads slowly and what you can optimise before opening a ticket.
Weitere Wege
Ticket eröffnenDas ScyHost-Team antwortet per E-Mail.Ticket verfolgenAntworten ansehen und eine Nachricht hinzufügen.KundenportalDienste, Rechnungen und cPanel-Zugang.SystemstatusPrüfen Sie, ob alles läuft.
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