WordPress forgotten password
How to regain access to the WordPress admin through email, WP Toolkit or the database.
There are three ways, from the simplest to the hardest. Try them in order.
1. The "Lost your password?" link#
- Open
https://yourdomain.com/wp-login.phpand click Lost your password?. - Enter the administrator username or email.
- Open the message and follow the link to set a new password.
If the message does not arrive, check spam. If the administrator email is on your domain, check that email works: Create an email address.
2. WP Toolkit#
In cPanel open Software → WordPress Toolkit and click Log in next to the site. You stay logged in without a password, so change it under Users → Profile → Account Management → Set New Password. Details: WP Toolkit.
3. Changing it in the database#
- In cPanel open Databases → phpMyAdmin: phpMyAdmin.
- Choose the site database (the name is in
wp-config.php) and the tablewp_users(the prefix may differ). - Click Edit next to your user.
- In the
user_passrow chooseMD5in the Function column, enter the new password in Value and click Go. - Log in with the new password. WordPress will convert it to a more secure form on login.
If nothing works, send us a ticket with the site address. Never send a password in a ticket.
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