First login and account activation
How to sign in to the portal for the first time, activate your account and what to check right after.
The client portal account is created when you order, and you receive the login details by email.
- Find the message we sent to the email address you entered when ordering. It comes from
no-reply@scyhost.com. If it is missing, check your spam folder. - Activate the account if the message contains an activation or set-password link. Open the link in the same browser and choose a strong password.
- Open https://client.scyhost.com/ and sign in with the account email and password.
- Check your details (name, address, email): Changing account details.
- Open the service and check that it is active. If hosting was only just ordered, wait for the welcome email (First steps after your order).
If it does not work#
- The link does not work or has expired: request a new one via forgotten password.
- The email did not arrive: check that you entered the correct address when ordering, then open a ticket or write to support@scyhost.com with your domain and the address you entered.
Never send your password by email or in a ticket: support will never ask you to reveal it.
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