Moving email
How to move email addresses and old messages to ScyHost without losing mail.
Moving email takes a few things: new addresses, old messages and correct DNS records.
- Create the addresses at ScyHost with the same names as at your old host: Create an email address.
- Copy old messages using IMAP. Add both the old and the new account to the same client (Thunderbird, Outlook) and drag the folders from the old account to the new one. The settings for the new account are in Access details.
- Point your domain (nameservers or MX records). Until then, new mail keeps arriving at the old server.
- Test sending and receiving in both directions and only then close the old account.
- Set up SPF, DKIM and DMARC: SPF, DKIM and DMARC.
Messages that arrive during the switch may end up on the old server. For that reason, for a few days after the DNS change look into the old mailbox now and then and copy the folders again. If messages do not arrive or do not leave, see Email not arriving or not sending or open a ticket.
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Sorodni članki
Create an email addressHow to create an address like name@yourdomain.com in cPanel and set its password.SPF, DKIM and DMARCWhat these records are, how to check they are enabled and how to keep your mail out of spam.Migrating without downtimeThe order of steps that keeps your site and email available throughout the move.Restoring from a backupHow to restore files and a database from a backup and what to do if you need help.