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Autoresponder (automatic reply)

How to set an automatic reply while you are on holiday or away.

Aktualisiert 05.10.2026. 2 Min. Lesezeit

An autoresponder automatically replies to senders, e.g. when you are on holiday.

  1. In cPanel, in the Email section, open Autoresponders.
  2. Click Add Autoresponder.
  3. Choose the Character Set (leave the default utf-8 for accented letters).
  4. In Interval set how many hours to wait before replying to the same sender again (e.g. 24 hours).
  5. In Email enter the address the reply is sent for and choose the domain.
  6. In From enter the name the recipient will see, and in Subject the title.
  7. In Body write the message. State until when you are away and who to contact.
  8. Optionally enable Start and Stop so the automatic reply begins and ends at the given time.
  9. Click Create.

Sample text#

Thank you for your message. I am unavailable until 15 August. For urgent matters please contact support@yourdomain.com.

Turning it off#

In Autoresponders click Delete next to the reply. If you set Stop, the reply stops being sent on its own.

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